The client would arrive to the Cleanbox, and would enter the system by a touch screen. You can either enter as a frequent client or Invited user. The client would be invited as well to download the APP Cleanbox, this would be very important for the ideal functioning of the system (it would be not essential for using Cleanbox but it will be for logistics and clothes control).
The users would use a plastic bag which would be delivered in the Cleanbox where he can keep the clothes (our idea is to replace plastic bags by ecological bags that will cause less environmental impact).
The user would place his clothes on the scale to be weight, even if your service does not need to be weight such as ironing or dry cleaning it is necessary to place an order.
The client would select the service a. Washing, b. Washing and Irnoning, c. Ironing, d. Dry cleaning, e. Sewing.
The client will confirm the order that should appear on the screen and two labels will be printed as soon as it agrees with the order. The user should place a ticket in the bag of clothes and the other one preserve it to get the clothes in 24 hours. Also, he would receive an electronic ticket in case he lose his physical ticket.
With the APP the client can confirm in what part of the process his clothes are (in Cleanbox, in process or ready to be picked up), number of ticket, price, date, inventory of clothes for each ticket, numbers of services and costs of them.
Video in Spanish : https://www.youtube.com/watch?v=oRoAgciSSA0
After 24 hours, the client can gather his clothes in the area of lockers. Before, having paid his service by the APP or in the Cleanbox with a plastic card reader. In this moment, it will be authorized to liberate the locker where the clothes of the client is ready for the delivery.
The client picks up his clothes and leave.
With the APP, we would be able to get feedback from our clients in order to improve our service.